Last updated: June 22, 2025

At Her Again™, we deeply value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our digital tools and services. Our store is hosted by Shopify, which helps us securely deliver your experience.

By using our website and services, you agree to the practices described below.

1. What Personal Information We Collect

We may collect the following information from you depending on how you use our store:

• Contact Information: Name, email, phone number, billing and shipping address
  
• Payment Information: Payment method, order history, transaction details

• Account Details: Username, password, preferences
  
• Usage Data: Pages visited, items viewed, clicks, IP address, browser and device data
  
• Support Conversations: Any messages or support inquiries you send us
  

This information may be collected directly from you or automatically through cookies and tools that help us improve your experience.

2. How We Use Your Information

We use your personal information to:

• Process your orders and deliver products
  
• Send order confirmations and digital downloads
  
• Respond to your questions and support needs
  
• Improve and personalize your shopping experience
  
• Send you updates, promotions, or product recommendations (only if you opt in)
  
• Ensure site security and prevent fraud
  
• Comply with legal requirements or enforce our Terms of Service

3. Sharing Your Information

We may share your personal information with:

• Shopify, our e-commerce platform, to process and fulfill your orders
  
• Payment processors, to securely handle transactions
  
• Shipping providers, when applicable

• Marketing partners, only with your permission
  
• Legal authorities, if required by law
  

We do not sell your personal data. Ever.

4. Shopify’s Role

Since our store is powered by Shopify, your information is also handled according to Shopify’s own privacy practices. You can learn more about how Shopify uses customer data here: https://www.shopify.com/legal/privacy

5. Cookies and Tracking

We use cookies and tracking technologies to:

• Remember your preferences
  
• Analyze site performance
  
• Offer personalized product suggestions
  

You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location (especially if you’re in the EU, UK, or California), you may have rights such as:

• Accessing your personal information
  
• Requesting deletion or correction
  
• Objecting to certain uses (like marketing)
  
• Requesting a copy of your data
  
• Withdrawing consent
  

To exercise any of these rights, contact us at support@heragain.co.

We may need to verify your identity before completing your request.

7. Children’s Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

8. Data Security & Retention

We implement appropriate technical and organizational measures to protect your data. While no system is 100% secure, we do our best to safeguard your information.

We retain your data as long as necessary for the purposes listed above or as required by law.

9. International Transfers

If you are located outside the country where our servers are located (e.g., the EU), your data may be transferred internationally. Shopify uses legal safeguards like Standard Contractual Clauses to ensure protection.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the “Last Updated” date at the top. Continued use of our site after updates means you agree to the revised policy.

11. Contact Us

For questions about this Privacy Policy or your data, contact:

Her Again™
Email: support@heragain.co